FAQS

Q1:Superbox S1 Live Tv Guide and Settings
Q2:Superbox S1 VOD Guide and Settings
Q3:how to download and install hutv?
Q4:How to search the channel which you want
Q5:How to untied the account from one device?
Q6:How to find epg on superbox live channel ?
  • Q7: What are the internet speed requirements?
  • A7: Our minimum recommended internet speed requirement for operation is 8mbps, however, as an internet streaming device the faster your speed the more enjoyable your experience.

    Q8: What countries does Superbox work?
    A8: Superbox works almost anywhere in the world if you have a high-speed internet connection. You can bring it for traveling use.  

    Q9: Is a VPN required?
    A9: VPN services or IP unblocking services are not required to operate Superbox. 

    Q10: Do you have MOQ order quantity?
    A10: We have no MOQ qty requests, you can order any qty you want. The qty is bigger, the price is lower. 

    Q11: Do you have a return policy?
    A11: Yes, if your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge.

    Q12: How long I can get the box after payment?
    A12: After payment, you can get your box within 3-4 days. If you buy from local official dealers, it would be faster.  

    Q13: Do you provide support?
    A13: Superbox is dedicated to providing ongoing, after sales support and technical support. Our valued customers will receive email response within 24 hours.  

    Q14: How often are the updates?
    A14: Superbox software engineers will generally release a new update periodly. 

    Q15: What's shipment way you can offer?
    A15: We can ship goods by express (DHL, UPS, Fedex, TNT), by air or by sea. 

    Q16: What payment method you accept?
    A16: We accept TT, Paypal, Western Uion payment method.  

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