Shipping

We ship goods by express (DHL, UPS, Fedex, TNT), by air.After payment, you can get your box within 3-4 days. If you buy from local official dealers, it would be faster. 

Returns

if your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge.

FAQs

In terms of hardware: S1 only supports 2.4G network and has 1G memory; S1PRO supports 6K, memory 2G, mobile phone remote control, in terms of content: S1PRO has UK channels. (See the spec for more information )

Our minimum recommended internet speed requirement for operation is 8mbps, however, as an internet streaming device the faster your speed the more enjoyable your experience.

Superbox works almost anywhere in the world if you have a high-speed internet connection. You can bring it for traveling use.